This Privacy Policy outlines how we collect, process, store, and protect your personal information when you visit our website or make use of our services. We are committed to safeguarding your privacy and handling your information with confidentiality, professionalism, and respect.
By using our website, you agree to the terms described in this Privacy Policy.
This website is operated by a licensed psychiatric nursing practitioner.
If you have any questions related to privacy or data protection, you may contact us at:
visagiehester3@gmail.com
081 485 3737
We may collect personal information when you:
Submit a contact form
Request an appointment
Communicate with us directly via email or phone
This information may include:
Your name
Email address
Phone number
Appointment details or inquiries
When visiting our website, certain technical data may be collected automatically, including:
Browser type and version
Device information
IP address
Date and time of access
Pages viewed
Website referral source
This data helps us improve website performance and security.
We use the information we collect to:
Respond to your messages or appointment requests
Provide mental-health services or guidance
Improve website functionality and user experience
Maintain security and prevent misuse
Comply with legal or ethical obligations in healthcare
Your information will never be sold or used for inappropriate marketing.
As a psychiatric practice, confidentiality is a core professional obligation.
Any clinical or medical information you provide is protected under strict ethical, medical, and legal rules.
We will only share such information when:
Required by law
You provide explicit written consent
It is necessary to prevent harm in emergency situations
Enhance website performance
Understand how visitors use the site
Improve user experience
You can disable cookies in your browser settings at any time.
We implement appropriate technical and organizational measures to protect your data from:
Unauthorized access
Loss
Misuse
Modification
However, no internet-based system can guarantee 100% security.
Depending on your location and applicable law (e.g., POPIA, GDPR), you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Object to processing
Request a copy of data in a portable format
File a complaint with a regulatory authority
To exercise any of these rights, contact us at visagiehester3@gmail.com
We may share data with trusted third parties only when necessary to:
Provide essential website services (such as hosting or analytics)
Comply with professional or legal obligations
All third-party service providers are required to maintain confidentiality and secure your data.
Our website may contain links to external websites.
We are not responsible for their privacy practices. We encourage you to review those sites' privacy policies.
We may update this Privacy Policy from time to time.
The latest version will always be available on this page
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
Dr. Hes Visagie
My A-B-C Therapy
visagiehester3@gmail.com
081 485 3737